Repetition and growth

Beijing Apartments.JPG

In the summer of two thousand seven lives a boy I will remember forever.

In the echoes of experience lie good stories.

In my memory this boy boards the train to Beijing on a Friday evening. It is summer, closing in on his birthday, and the sleeper cars are mercifully air conditioned. This train was new when he first moved to China, the car interiors a spotless white. The first time he rode it, in summer of two thousand four, the twelve hour ride to Beijing was incredible, so fast. Three years later everything feels well-used, a patina of hand prints on each door handle and section of wall surrounding. This overnight train from Shanghai was an improvement on the fourteen plus hours and hard sleeper trains of prior years, the late nineties and early aughts. In the present day the speed is not impressive; the current high speed line runs Shanghai to Beijing in only six hours. In two thousand four twelve hours seemed fast, but by two thousand seven it had become routine, and whole new ways of life had been built around the overnight sleeper’s reliability. Families in Beijing could have one parent take a job in Shanghai, commute down Sunday night, head to work Monday morning, and run the reverse on Friday. They’d stay with friends or family on week nights and be home when the kids got up on Saturday.

We never know what kind of lives the future will support.

In two thousand seven the boy who boards this train to Beijing is preoccupied. He throws his backpack in his berth. When the older Chinese couple in his compartment asks if they can have the bottom bunk he acquiesces without thought. Foreigners prefer top bunks, they say, and he agrees. Foreigners do. They’re happiest when able to sleep. Chinese families prefer the bottom bunks in this small four bed compartment. More social, better for eating and chatting. The boy moves his bag up high and steps back into the hallway. There are small tables and seats at intervals that fold up against the wall when not in use. He squats at one, charging his phone off the outlet beneath.

We never know what kind of lives the future will support, he thinks, scrolling through email on his Blackberry. This is a new technology, his third smartphone” but the first one that supports work email, that is paid for by a company. He has had it since May, purchased in Los Angeles, and it is his favorite device ever. On this train though it will be a weight around his weekend adventure. He is heading north to see a friend from Hawaii who is in China taking classes for the summer. Despite the weight they will have an excellent weekend.

The train leaves promptly at seven oh five pm, and the phone starts ringing shortly after. It is a woman from Indonesia, someone he has never met. She wants him to guarantee a shipment of fabric from a Chinese factory that is sitting in port in Jakarta. The shipment is valued at fifty thousand dollars. And so they debate, on the phone, as the train moves out of Shanghai headed north. Through Jiangsu they debate who is to bear the responsibility if the fabric has an issue, and why the Chinese factory that made it can or can not be trusted. Fifty thousand dollars. The fabric is to be made into dresses, for delivery to his company in the United States. There is a deadline, a ship window, and he urges her to have faith, to make the order, to pay the Chinese supplier. Again and again she asks him to personally back the shipment. They have never met. In a year he will leave this job and return to the United States. They will never meet.

The phone call drops, it is two thousand seven and he is on a high speed train. Standing in the vibrating space between cars where he’s moved to have some privacy the boy stares out the window at the Chinese countryside. Already then he knows he will never forget this evening. A boy from upstate New York, not yet twenty eight, taking the overnight train from Shanghai to Beijing, spending the whole ride arguing with a woman in Jakarta over fifty thousand dollars. How did this become his life?

The phone rings.

In two thousand sixteen I stand outside a bar beneath a highway in San Francisco. It is eleven pm on a Wednesday. The phone number on the screen is long, international. I answer it.

On the other end is a man in India I will never meet. He wants me to guarantee some charges on a shipment. The container is sitting in the port in Mumbai. We debate dollars. Excuses are made. Clear the cargo, I ask. Send me receipts.

I start walking. Somewhere in the next two blocks we are cut off. For the length of one red light I stand on the corner of 14th and South Van Ness staring at the phone. I am thinking of that woman in Indonesia, fifty thousand dollars, and the train ride to Beijing in two thousand seven when the phone rings again.

Hello,” I say.

In some moments the future feels like the past, imperfectly recreated.

Palm Pre 2 thoughts, part 2

Last of it’s kind, the Palm Pre 2 arrived in December at my office, unlocked, direct from HP.

I have been asked a dozen times why, happy with my iPhone 4, I purchased a Pre 2. The answer can be found here. It was not a joke, I firmly believed releasing unlocked hardware would help Palm. The fact that it took a near-collapse and subsequent assimilation by HP to push the new corporation (HPalm?) into releasing unlocked GSM hardware does not deter me. By all accounts the Pre 2 and webOS 2 were far superior to the originals, and I was eager. The results speak both to the Palm team’s successes and to the difficulty of their chosen task.

The Pre 2 is what I consider to be the best form factor possible. While I have gotten very comfortable typing on a touch screen over the last several years, the speed allowed by a hardware keyboard can never be equaled.  I do not mean the typing speed, though that may be true. I mean the speed of access. The iPhone has a single means of access: the screen. Although the display can function as a variety of inputs (keyboard, number pad, chooser list, etc.) the phone and OS must first be told which one of those to present.  With a single swipe left from the home screen every application, person, message, and web site is searchable. The key to that sentence is the beginning, with a single swipe left from the home screen”. Without that gesture from that particular location, there is no search.

On the Pre 2, and any other device with hardware keyboard, search can simply be a function of beginning to type. Context for the display, from an unaccessed state, does not matter. On my iPhone 4 I often attempt to swipe left while in an app only to realize I have to first return to the home screen with a button press and then swipe left. Only after that is complete will I be able to start my search query.

Likewise, storing the hardware keyboard in portrait orientation, below the screen, is a fantastic fit. It means the phone can be all screen whenever possible. It also means that when the keyboard is extended the phone feels incredibly natural to hold. Landscape keyboards unbalance phones, making them unwieldy and heavy, impossible to hold in a single hand, let alone type on with one.

The Pre 2’s small screen size does not bother me after an hour or two. In fact it is the iPhone that feels large and strangely flat upon returning to it. This is a long way of saying the Pre 2 feels great in the hand and pocket, and is easy on the eyes.

However, the Pre 2 desperately needs a rotation lock. The hardware rotation lock on the iPad (prior to iOS 4.1 or post iOS 4.2) is a brilliant feature.  Turning the Pre 2 can be a surprisingly frustrating experience, because the sensor’s calibration and response speed lag slightly, meaning that one turns the phone to landscape (when reading a web site, for example), waits, returns it back to portrait and then to landscape again very quickly, and then watches as the phone performs all 3 transformations in a disjointed manner.  The odd shake” of the phone to make the sensor adjust the screen that old (pre iOS 4.0) iPhone users knew is back with webOS.

There it is then: the Pre 2 is hardware I constantly want to touch. It looks good, it feels good, and using it is, mostly, absolutely wonderful. Every time I go back to it I’m happy, and every time I leave it I miss the small shape and the clicking keys.  WebOS is a delight to use, works as advertised and has a sense of motion and organization lacking from it’s competitors, Android and iOS.  It is a wonderful platform, and something I will watch further.

Why then do I constantly return to my iPhone 4?  There are two reasons, and they revolve around the same concept, something only my time with these two phones has made me understand.

Trust.

When I have to work on my phone, which is a more and more common occurance globally, I can’t hesitate. When I’m driving to a vendor’s office or a FedEx location I googled three minutes ago, when I’m trying to call someone from a restaurant, or when I’m looking for an email with pricing I got a month ago, I have to know that my phone will do what I want.

The Pre 2 and webOS are pretty, they multitask well, their notification system is achingly simple and wonderfully functional. And when I launch Google Maps it sometimes works.  Sometimes it sits pulsing at the launch screen for several minutes, until I use the wonderful card interface to go back to my email.  When I try to call someone from my bluetooth headset and realize that I have to find their information on the phone, because bluetooth voice dial, while listed as a feature for webOS 2.1, does not yet work on my Pre 2’s webOS 2.0.1, I miss my iPhone.

When I am going out for the afternoon and look at the battery meter on the Pre 2, it often reads 40%.  At 2 pm that is a worrisome thing, something that makes me think about my charger’s location and my ability to power the phone from my car’s USB socket.

The Pre 2 and HPs new OS are wonderful things. But they do not inspire trust. Not yet. Battery life and responsiveness are two things I used not to consider critical with smartphones. They all had poor battery life and they all were a little slow to respond.  In that market the Pre 2 looks great, because the thought that went into webOS is clearly worlds above what went into most phone operating systems. That is not the current market.

I enjoy using the Pre 2, and wish I could do so more often.  I hope that webOS 2.1 brings better performance, fewer bugs, and bluetooth voice dialing, which is a deal breaker for my 45 minute commute.  Perhaps the Pre 3 will feature a more robust battery, and a more responsive mapping application. I hope so. I would love to be able to recommend webOS, to show my friends my phone and to have them be able to buy one, from HP unlocked, from T-Mobile, AT&T, Sprint, Verizon. I would like more people to see this carefully designed OS. I think that would be good for everyone.

Maybe this summer.

Until then I’ll admire my Pre 2 and use it, with my hand-cut SIM card adaptor, on days I don’t need to do a lot of work.