international

The future in 2G

A lot of my job is done abroad. This year I spent almost two and a half months abroad, 73 days all told. Being out of the States so often and for so long, cumulatively, gives me many opprotunities to learn and to remember things I’ve forgotten since moving back to the US in 2008. I really appreciate these chances, even if some of them are lonely, or represent significant challenges at work. Enough are interesting and for personal adventure to keep me happy, and keep me traveling.

2014 brought one specific change to my travel methods, and because of that an experience I wanted to share. I no longer use local SIMs, save in extraordinary situations. In October of 2013, T-Mobile, an American mobile phone company, launched free international data roaming. Even now, more than a year later, typing those words feels amazing. Free international data. To give context, previous international data deals available in the US ran something in the realm of $30 USD for 50 megabytes of international roaming data. Thirty dollars for fifty megabytes. It’s easy to see why I switched to T-Mobile.

The catch, because of course there is one, is that this free and unlimited data comes down from the tower at 2G speeds.

So I spent one fifth of 2014 on 2G, and the remaining four fifths on LTE. Or with no service in the wilder parts of the US, specifically northern California, north western Colorado, and a lot of the cross-country train ride. That is another trade-off that comes with chosing T-Mobile. It’s an easy choice for me, being primarily a city person.

Having free international data and spending so much time on the road, be it in the trains of Hong Kong, Shanghai, and Tokyo, or the traffic of Manila and Shenzhen, not to mention factories, restaurants, and hotels, means a lot of phone time. A lot of email. A lot of Twitter. A lot of web. And that leads to the point. In 2014, the web is hard on 2G. Sites load slowly, first displaying banner ads and only then, tens of seconds later, the all-text content of the article. Mastheads take dozens of seconds to load, complex drop down menus and high-resolution logos. Analytics packages. And ads. Some activities and apps simply don’t scale well to 2G. Instagram, for example, is an exercise in patience, but a worthwhile one. And Google Maps, well…

In 2014 it feels like the network is finally everywhere, or almost. And it feels like the future. Being able to turn on my phone in any country on landing and check on my cat, at home in San Francisco, will probably still feel surprisingly wonderful for another couple of years. And 2G isn’t bad for most things. Despite how it probably sounds, this post is not meant as a complaint. It’s meant as a note, a reminder, and a future consideration. For example, loading time for maps matter. More than anything, maps are used when in unfamiliar locations, and often those are situations without great network access. Be it hotel wifi, 2G cell network, or just the slow connections of many smaller cities, maps are most necessary on the fringes, out of our comfort zone, and often in something of a hurry. Yes, most of the places I’ve been have faster networks. Hong Kong has excellent service, faster than the US in many cases. But not every place does. Not every city has LTE, nor every carrier, and that’s the point.

I view these 73 days on 2G as a test of how we interact with networks, and as a challenge for service design. Twitter as it used to be, all text 140 characters or less, was the perfect low-bandwidth mobile-first service. Modern Twitter, with video, photos, expanded links, and soundcloud embedded, is increasingly something built for fast networks, for always-on connections. Not necessarily a bad set of decisions, but a definite shift from a service originally built on SMS, built for the mobile networks we used to have and that many still do.

Of course not all things are built for slow mobile networks, and that’s fine. Heck, Tumblr is one of them, image heavy and full of .gifs. Oh god, .gifs on 2G. If ever a format’s resurgence has come without consideration of bandwith, .gif is it.

Overall I think a few weeks on 2G is something product teams should experience, and consider, not just today or this year, but well into the future. There will be people on slower networks and with worse connections for much longer than San Francisco, which had quite poor cell networks just a handfull of years ago. If a service is designed to “change the world” it needs to be usable out in that world.

Get out of this country

“Without this trip I’d have broken my streak,” he says. We are standing barefoot on the world’s finest sand, Red Horse in hand, watching the sun light up the ocean and clouds as it sinks. I do not need the streak explained.

“How many years?” I ask.

“Five.” A good number, half of the last decade. We watch the sun set, toes sifting the beach. World’s finest, in this case, is not an abstract label of quality applied by the local tourism board. Rather it is a measure of size, grain for grain. Though this island may not truly be the world’s anything a survey of our group reveals experience on the beaches of five continents, and none finer. Surrounded by friends, a few steps from the shade of buildings and trees, we are wrapped in the color of the approaching evening. The water is warmer than the air and the days are still long at the beginning of December.

What does this city have to offer me?
Everyone else thinks it’s the bee’s knees.

My friend does not mention that, in his streak of five years, he has learned a smattering of Mandarin and become fluent in German. He doesn’t mention that he has made hundreds of friends, or how these years have changed his approach to work, to housing, and to vacations. He doesn’t have to.

On the beach we toss a frisbee around without urgency. This white plastic disc has brought us all together, in Asia, in the US. It has kept us close through moves and new countries, jobs and relationships. Yet this week it is simply a toy, to be brought out and put away, to be organized around and kept track of. Because the people are here already, they do not need to be assembled. The people and the sunsets and the sand and the water, and life feels complete.

Let’s hit the road dear friend of mine

Five years is enough time. It is time enough for our home nation to change presidents, for economic growth to reveal its cyclical nature, and for us all to settle down, at least a little. Five years ago we lived in the same city, and we played the same game. Years later we again live in the same city, and still play this game. Most everything else has changed. The language we speak daily has changed, as have our jobs. We’ve left behind belongings and gained new apartments, stomping grounds and teammates. We’ve left behind a lot of frisbees.

Let’s get out of this country

she sings and we agree. At least once a year, for as long as we can manage it, for five years or ten. As twenty ten grows short we smile at each other, having kept our streaks alive. Over the ocean the sun drops into the water, leaving pink echoes in the sky. We are lucky to be sharing a city again in San Francisco, and lucky to be standing here again on Boracay.

Quoted lyrics from Camera Obscura’s “Let’s Get Out of This Country” off of the 2006 album of the same name