My first night in Shanghai, in August of two thousand three, I wandered Nanjing East road, the pedestrian street. I was overwhelmed by China, unable to speak or read, and afraid of spending money. As I’ve written before, I ended up at a Lawson’s, the Japanese convenience store brand an island of familiarity in the flashing neon.
In some ways convenience stores are the signposts of my life in Asia. In Saitama in two thousand one I paid my cell phone bill at the AM PM down the street. In Shanghai I relied on the All Days down the street for phone card refills, water, and directions, once I’d learned enough to ask the women who worked there where things were in the neighborhood. In both cases the convenience store, one block from my apartment, was a hub for the neighborhood and the first place to try when in need of anything.
This idea is familiar to Americans. Convenience stores dot the suburban American landscape, attached to gas stations and owned by oil companies. They feature slushy makers and horrible coffee, and have spawned the big gulp and helped fuel the rise of Red Bull and Monster Energy. When we head out of San Francisco on a weekend we inevitably end up at one, bright exterior and interior a welcome respite from Interstate 80 and the traffic that always halts us near Vacaville.
And yet here in the city there are none. The fundamental unit of Asian life, the corner convenience store open 24/7 and featuring fax machines, hot food, liquor, milk, toiletries and basic first aid supplies, does not exist. There are bodegas, small family-run groceries, and liquor stores, each featuring some subset of the true conbini’s goods and all closing between 8 and midnight. There is no neon beacon of familiar branding, no Lawson to anchor the visitor from out of town, no central place to buy water, milk or a phone card.
Walgreens, CVS, and Duane Reade fill this niche in New York and San Francisco, the drug store turned grocery turned convenience, but they close at eleven and their wares vary incredibly by location. Out in the Richmond district of San Francisco I lived next to a Walgreens that had fresh produce and was open till midnight. In the Mission the Walgreens features toys and makeup and is, on the whole, dirtier than one would hope. I am sure the employees would agree. Down in the tourist areas of the city there are Walgreens with fresh food, with good coffee, with tourist souvenirs and a wide array of local delicacies. These stores are true centers of neighborhoods, save for the fact that their customers live at hotels, and the stores still close in the evenings. They are comforting, and frequented by visitors who need food and supplies and have no familiar options, but these stores do not provide true convenience for the residents of San Francisco.
In Bangkok a few weeks ago I would go to a 7 Eleven every day or two for extra water for our hotel room, for bandages and ointment for our cuts, and for beer for our spirits. All over the city the bright yellow orange and green stand out and are relied on.
I understand the downside to this kind of globalization and the dominance of single brands, and value the strange bodega in Bed Stuy where a friend and I get egg on croissants some days. The cooks are middle eastern and the clientele black, jewish, hispanic. The diversity of food and supplies there is a reminder of how special local places can be, how different than the global norm.
And yet, in San Francisco late at night, the only option are liquor stores that primarily cater to the homeless population, and have no food or household necessities. Walking home late in the evening after a long day in the sun I wonder why, and imagine a Family Mart on my corner. How useful that would be, for myself and the neighbors. How quickly it would become an institution, relied upon for shipping, mail, concert tickets, scanning, printing, or just the occasional late night hot meal. I would dearly love the cold ramen dishes Tokyo locations stock daily.
Unfortunately Family Mart peaked at nine stores in the US, all in Los Angeles, and closed them all in 2015. None were attached to gas stations.
Sad to think that convenience, in America, requires a car.